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Why should I purchase from Canadagsm.ca?

 

Latest          -        Canadagsm.ca is able to source for the latest model for you which may yet to be launched in your own country. You will be the spotlight among your friends by getting the latest models from us.

 

Reasonable -        All mobile phones selling at Canadagsm.ca are priced affordably at  no hidden cost. There are many types of payment you can choose from. Items are definitely original, new, and unlocked. 100% value for money! And Canadagsm.ca provides 1 Year Warranty for all products.

 

Convenient   -        You can purchase from Canadagsm.ca anytime, anywhere. You do not have to waste your trip to the retail shop just to check on the availability of your preferred models, styles and colors. Canadagsm.ca is a one stop solution for you 24 hours a day, 7 days a week.

 

Cost Savings-        No travelling required, no parking, and hassle free as we deliver right to your door step.

 

Freedom      -        Our members will be able to enjoy our low prices of the mobile phones without signing of any mobile subscription plans that will tie our members down for 2 years.

 

Reliable    -           Being in business from 13 years. Have a store front in Mississauga, Canada with Real inventory. Millions satisfied customers, after sale service and support. And a lot more other similar things makes us your first choice.

 

How should I purchase?

 

 

 

Steps to purchase products:

 

1.    Click on the product you would like to purchase.

 

2.    Select the color (if any) and the quantity and click “Add to Cart”.

 

3.    Repeat step 1 and 2 for more products.

 

4.    Go to shopping cart and check if the detail of the product(s) added is/are correct and after confirming, click on the checkout button to proceed to the payment page.

 

5.    All of your personal details in the payment page will be filled in automatically based on what you had entered in the registration form. We apologize that product(s) can only be sent to the address given by you in My Account. If the delivery address is different from your account address, please contact us

 

6.    After all the information is confirmed to be correct, please select your preferred payment mode.

 

7.    Once order is confirmed, a confirmation will be sent to you via email from Canadagsm.ca or Paypal.

 

8.    The purchase status will be shown in My Account under the “current order” tab.

 

9.    Once payment is successful, an E-Invoice will be sent to you via email.

 

Even though buying online just requires a few clicks, you have to ensure that if you are not using your personal computer, you must delete all cookies and web browser history after making payment to prevent any records saved in the public/shared computer that you used to purchase online.

 

 

What forms of payment does Canadagsm.ca accept?

 

1.    We gladly accept PayPal, Bank fund transfers (Via EMT), Wire Transfer, and Certified Check.  Cash payment has to be made at our office upon pickup.

 

2.    Please take note that those who choose Bank Fund Transfer will need to make payment within 48 hours after order is confirmed. Failure to do so will cause the order to be forfeited. 3 consecutive tries in not abiding with the terms of payment will result in deletion of account.

 

3.    For cash payment mode, customers will need to pay within 48 hours which is 2 working days after order is confirmed. Failure to do so will cause the order to be forfeited. 3 offences in not abiding with the terms of paying within 150 hours (5 working days) will have their account deleted.

 

How will the product(s) be delivered to us?

 

1.    We use UPS, FedEx, DHL, Canada Post, USPS etc.

 

2.    If you have a special requirement for shipping company, please do contact us.

                                                                                          

 

Will there be any shipping charges?

 

1.    There will be shipping charges for all deliveries unless stated otherwise for some promotional models.

 

2.    For international orders, shipping fees will be charged depending on the location you are staying. Please go to the Payment and Shipment page for more details.

 

3.    There will not be any handling charges. However any customs duties and import tax are to be taken care by the buyer.

 

 

Can I cancel my order after order is shipped?

 

1.    No. Orders cannot be cancelled one order is shipped. Please be sure of what you wish to purchase before making payment.

 

2.    Should there be any queries before making payment, please contact us via our Online Live chat or E-mail us at.

 

 

 

How long will I have to wait to receive the product(s) after making payment?

 

1.    We will need to process a payment confirmation once the order is received. Payment confirmation takes 1-2 working days, Depending on the availability of the stock, the product(s) you paid will be shipped out to you on the next working day and in some cases same day after confirmation.

 

3.    The transit time of the shipment varies from location to location. For more information, please refer to our Payment and Shipment page or contact us.

 

 

Suddenly I changed my mind and would like to buy another model. Can I ask for refund or exchange?

 

1.    Yes, you can change your order before order is shipped.

 

2.    For more information regarding the exchange policy, please refer to our Terms and Conditions.

 

 

What is the currency my order will be billed in?

 

1.   Any orders made in Canada or payments made will automatically be billed in Canadian Dollars (CAD) upon checkout.

2.   All orders paid via PayPal will be billed to you based on the currency you have selected.

 

Do the products come with any Warranty?

 

Yes. There will be a 1 Year Warranty for all products sold in Canadagsm.ca.
 


If stated as an export set, you have to contact us and obtain a Return Material Authorization (RMA). Any item without an RMA Number will not be accepted by us. Repair will usually take 7-14 working days for more information, please review our Warranty section in our Terms and Conditions.

 

Can I order by phone, fax or any other methods other than online checkout?

 

1.    Yes you can.

 

 

Is it safe to order through Canadagsm.ca ?

 

1.    Yes. Canadagsm.ca takes privacy and confidentiality seriously. This means your personal information will be handled securely by us. More rest assured that all information provided to us is protected in the safest and secured way. For more information, please review our Privacy Policy.

 

2.    Payment via Visa, MasterCard, and PayPal will be encrypted in a secure paying portal. 

 

 

What are the charges like for shipping and tax?

 

1.    Shipping rate varies based on the shipping method you choose and how fast you want the product. Customer can also check the shipping rate at the view cart checkout page for your individual destination. For Canada, GST/ HST or QST, depending on your address, will be added into the final price upon checkout. As for all international orders, customers are responsible for the customs and import duties fees.

 

 

What does SIM unlocked mean?

 

1.    This means that the phone is not locked to any particular phone service providers. Before you make a decision to purchase a particular phone, please make sure that the frequency of your mobile phone network is compatible with the phone you wish to purchase. There is no commitment to any minimum term contract to buy our phones.

 

 

Will the phone I purchase work in my country?

 

1.    Here are the country’s ranges for your reference:

        You should check mobile phones tablet specification first at product detail page whether 
        products support 3G/4G, and if you have any enquires at [email protected]              

  •  HSDPA & WCDMA / 3G 900/2100
     Compatible to Asia, Africa, Europe, , New Zealand and Australia

 

  • HSDPA & WCDMA / 3G 850/1700/1900/2100 AWS

North America, South America,

 GSM / 2G 900/1800 MHz
 Europe, Asia, Africa, New Zealand and Australia

GSM / 2G 850/1900 MHz

North America, South America,

 

When will my order be shipped?

 

1.    For all countries depending on availability of stock, your order will be shipped on the same working day after the payment confirmation received before  4 PM EST otherwise it will be shipped next day. You can check the status of your current order in My Account.

 

 

Can I track my order?

 

1.    Yes you can. After making an order at Canadagsm.ca , we will reply with the purchase order details via your registered email address. Order status can be checked in the My Account page.

 

2.    Simply login to Canadagsm.ca  and go to My Account page. All of your previous orders will be shown on the page under the “current order” tab if the order still not yet delivered to you. You are able to review the details of each order; the price, the item and order status.

 

3.    After we receive the payment, we will send an invoice to your registered email address and your My Account page will have the status of your current order to be updated as “Payment received”.

 

4.    Your tracking number will automatically be updated in the current tab in  My Account when your order has been shipped.

Example: "Delivery, Track NumberName of International Courier."

This is for your convenience to monitor your product(s)'s shipment.

 

5.    Under the “Help” Menu tab, there will be a Tracking Order drop down tab. By clicking it, it will lead you to the four different international and local couriers that we are leveraging on. Simply click on the “check” icon, then fill in the received tracking number in the tracking page, Users will be able to monitor the delivery status of the order.